QUESTIONS ABOUT AL AQSA WITH IBADAH TOURS
Why Choose Ibadah Tours?
We pride ourselves on providing an unparalleled experience at Masjid Al Aqsa with the highest quality of service. Our flexible payment plans make it easy for you to join us on this spiritual journey, and we always deliver on our promises through the Will and Mercy of ALLAH ﷻ.
We believe that our tour packages offer exceptional value for money as we include a wide range of high-quality services that are not found in other packages. While our prices may appear higher than those of other operators, it is because we provide more inclusions such as a prime hotel location just a 5-minute walk from Masjid Al Aqsa, flights with convenient schedules, generous luggage allowances, and private rooms with fewer occupants.
We are committed to providing our clients with the best possible experience while on their spiritual journey, and we believe that our packages offer excellent value for money. Rather than paying more, you are actually getting more for your investment with us. So why settle for a standard package when you can have a premium experience that is worth every penny?
Are Tours to Masjid Al Aqsa family friendly and safe for children?
Yes, tours to Masjid Al-Aqsa are generally family-friendly and safe for children. However, it's important to take certain precautions to ensure the safety of children and minimise any potential risks.
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Choose a reputable tour company that has experience in organising family-friendly tours to Masjid Al-Aqsa. The tour company should have knowledgeable and experienced guides who can provide information about the history and significance of the Masjid.
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Check with the tour company about their safety policies and procedures. They should have measures in place to ensure the safety of all members of the tour group, including children.
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When visiting the Masjid, children should be dressed appropriately and modestly. It's also important to teach children about the cultural and religious customs and traditions of the area.
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Keep a close eye on children and do not let them wander off on their own. The Old City of Jerusalem, where the Masjid is located, can be crowded and busy, so it's important to stay together as a group.
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Be aware of any potential risks or security concerns in the area and follow the guidance of the tour guide and local authorities.
Overall, tours to Masjid Al-Aqsa can be a wonderful and educational experience for families with children. By taking the appropriate precautions and choosing a reputable tour company, you can ensure a safe and enjoyable visit.
What should I do if I feel unsafe during my trip to Masjid Al Aqsa?
If you feel unsafe at any point during your trip to Masjid Al Aqsa, contact your tour guide or local authorities immediately. Ibadah Tours also provides a 24-hour emergency hotline for our clients to contact in case of an emergency.
What is the official language of Palestine?
The official language of Palestine is Arabic, although many people also speak English..
How can I support the local community while visiting Palestine?
Travellers can support the local community by purchasing locally made products, dining at local restaurants, and staying in locally owned accommodations. It is also important to be respectful and culturally sensitive while interacting with local people.
Is it safe to travel?
With almost a decade of experience in organising tours to Masjid Al Aqsa, we have successfully taken groups ranging from 10 to 100 people on almost six trips per year.
As the most experienced operator touring Al Aqsa, we pride ourselves on our ability to provide a safe, enjoyable, and unforgettable experience for each and every one of our clients.
Through the Will and Mercy of ALLAH ﷻ, our clients have returned home with wonderful memories of their journey to this sacred place.
How does Ibadah Tours ensure the safety of its travellers to Masjid Al Aqsa?
Ibadah Tours takes the safety and security of its travellers very seriously. We closely monitor the security situation in the region and have local contacts who can provide up-to-date information. Our tour guides are also trained to handle emergency situations and to ensure the safety of our clients at all times..
Is it safe to travel to Masjid Al Aqsa during Ramadan or other busy times?
While Masjid Al Aqsa can be crowded during peak travel periods, such as Ramadan or Hajj, it is generally safe for Muslim travellers. However, it's always recommended to follow safety guidelines from your group leaders and stay aware of your surroundings.
Duration of our Tours?
We have 2 Tours within our dates. As we also include Jummah in all of our packages, we always want you to get as much rest as possible in order to be energised enough to take in what we have to offer.
We have a Walking Tour of the Masjid Al Aqsa compound, and the Old City, which lasts between 3-5 hours on average and usually means you will be walking for around 10,000-15,000 steps. Good one to burn off those extra calories.
We also have a Bus Tour which takes up the whole day; we leave early morning and usually arrive back at the hotel after Salatul Isha. For a detailed look at our tours, please click here.
Is it better to travel individually or with a group?
Through our experience of catering for both types of clients over the years, we assure you that travel within a group is much better. As long as you are travelling with a reputable organisation, you will not only enjoy the experience more, but you will make friends that may last a lifetime. Most importantly there is Baraqa in travelling with a group.
Our group tours include experienced tour guides and team leads who assist you every step of the way.
Can I enter the Masjid?
Yes! Tourists are completely fine to enter the Masjid. We encourage all our clients to keep their permit and passport at hand throughout the tours. You may be asked a few questions before entering the Masjid by guards, however these are normal and nothing major.
Does my passport get stamped?
No. In the past the Israeli immigration authorities stamped passports, however since January 2013 a new scheme was introduced whereby all visitors are given an entry permit in paper format instead of an entry stamp on arrival. This is the case for all travellers now. You should keep this permit with your passport until you leave as this is evidence of your legal entry.
Do we need to book the same flights as the group?
No, you can book your own flights but you need to speak to our team first and ensure there are spaces available for your ground services. There may also be an extra cost upon you for transfers to and from the Airport.
What makes us different from other operators?
We thrive on serving the guests of ALLAH ﷻ as humbly as possible. We don't do what we do for publicity, but for rewards.
Our philosophy from day one has been to serve the Ummah in the most efficient, sincere and transparent way as possible before any financial gains.
We sincerely believe we are only in this industry due to the Mercy of ALLAH ﷻ.
When it comes to service, honestly, we are second to none. This is not pride speaking, this is simply the truth.
We have assisted many other agents in being able to take Pilgrims to Masjid Al Aqsa and provided advice on how to better their services towards you all.
We don't want it all. Our Rizq is written, we just want to serve those who wish for us to host them in the best way possible.
We respect all religions and cultures and always remind our clients to do the same, especially when travelling to a land that holds 3 of the main religions in the world.
Good Characteristics and Mannerisms is the way forward.
You'll only truly know what we are and what sets us apart if you travel with us.
Will I have to pay for food or meals?
This is where you can make a huge saving. All of our packages with the exclusion of Ramadhan include breakfast and dinner, Our Ramadhan packages include Suhur only. Tea's and Coffee's are available 24 hours a day at the hotel FREE of charge.
Are unmarried couples allowed to share?
We do not allow any unmarried couples to share rooms on any of our tours. Anyone that is found out will be removed from our tours with immediate effect and will have to cover their own costs and expenses from the point of removal.
In fact the Hashimi Hotel are also strict upon this and do not offer rooms to unmarried couples.
Do I have to observe Hijab?
Dearest Sisters, you are the Queens of Islam. Your dignity is our dignity, although we hope and pray we all understand the true value of observing Hijab (men too), our beautiful religion teaches us not to force it upon anyone.
Having said that, it is very important for all to know that observing Hijab is mandatory when entering Masjid's, and all those who are entering the Masjid both males and females MUST dress modestly.
When is the latest date to clear my outstanding balance?
It is very important for you to clear any outstanding amount on your invoice/s no later than 30 days prior to departure. Help us help others.
We are the first organisation to allow flexible payment plans for Islamic Pilgrimage within our industry. Even though it can leave us with huge bills to pay beforehand from our own pockets, we know that it can benefit a Muslim and in turn be rewarding for us, which is why we do it.
We are surprised why other organisations have not taken this method on board as it definitely allows a larger client base, but just goes to show we have always been here to serve you all as humbly as we can in order to ease any burdens we may feel in our graves. We kindly ask you to make Dua’ we remain sincere in what we do towards the Ummah and also ask you to repay our trust in you by completing the payments on time.
Are there money exchange places near Hashimi Hotel?
Yes, there are several money exchange places located near Hashimi Hotel in the Old City of Jerusalem. You can find them by either asking your tour guide/tour leader or by walking around the area and looking for signs that say "currency exchange".
What are the opening and closing times of Masjid Al-Aqsa?
The opening and closing times of Masjid Al-Aqsa in Jerusalem can vary depending on the season and day of the week. However, here are some general timings:
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During the winter season (October-March), the Masjid is usually open from 7:30 am until 11:30 am, and then again from 1:30 pm until 2:30 pm.
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During the summer season (April-September), the Masjid is usually open from 7:30 am until 11:30 am, and then again from 1:30 pm until 3:30 pm.
It's important to note that these timings are subject to change and it's recommended to confirm the current timings before visiting the Masjid. It's also advisable to arrive early to avoid any delays or long lines.
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What is the disability access like from Hashimi Hotel to the Masjid?
At Ibadah Tours we like to be as sincere as we possibly can, we can offer you the guidance for disability access and if you inform us before booking we can also make arrangements for extra assistance should it be required, below we provide you with some details about disability access.
The Old City of Jerusalem, where the Masjid Al-Aqsa is located, is an ancient and historic area that can present challenges for those with disabilities. However, there are some accessibility options available for disabled visitors to make the journey from Hashimi Hotel to the Masjid. Here are some details:
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The main entrance to the Old City, which is closest to the Hashimi Hotel, has a ramp that provides wheelchair access. This entrance is called the "New Gate" or "Bab al-Jadid" in Arabic.
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Once inside the Old City, the path to the Masjid Al-Aqsa is generally paved and relatively flat, which can make it easier for wheelchair users and those with mobility issues. However, there are some narrow and uneven streets, steps, and steep inclines that may pose a challenge.
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The Masjid itself has a wheelchair accessible entrance located on the eastern side, near the Chain Gate (Bab as-Silsila). This entrance leads to a designated area inside the Masjid where wheelchairs can be parked during prayer times.
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The Haram al-Sharif (the larger complex where the Masjid Al-Aqsa is located) has some areas that are not wheelchair accessible, including the Dome of the Rock, but again with a good sincere and strong team at hand, we have the experience to overcome hurdles through the Will and Mercy of ALLAH ﷻ.
Overall, while the Old City can present some challenges for disabled visitors, there are accessibility options available to help make the journey from Hashimi Hotel to the Masjid Al-Aqsa easier.
How far are the Airports to the Old City of Jerusalem?
The distance between the Old City of Jerusalem, where Masjid Al-Aqsa is located, and the nearest airport depends on which airport you are traveling from. Here are the distances from the three nearest airports:
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Ben Gurion International Airport (TLV) - This is the main international airport in Israel, located in Tel Aviv, which is approximately 55 kilometers (34 miles) from the Old City of Jerusalem. The journey by car or taxi takes approximately 45-60 minutes, depending on traffic.
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Queen Alia International Airport (AMM) - This is the main international airport in Jordan, located in Amman, which is approximately 90 kilometers (56 miles) from the Old City of Jerusalem. The journey by car or taxi takes approximately 1.5-2 hours, depending on traffic and border crossing procedures.
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Sde Dov Airport (SDV) - This is a smaller domestic airport in Tel Aviv, which is used for some flights to Eilat and other domestic destinations in Israel. It is located approximately 67 kilometers (42 miles) from the Old City of Jerusalem. The journey by car or taxi takes approximately 1-1.5 hours, depending on traffic.
It's important to note that travel times can vary depending on traffic conditions, time of day, and any security checkpoints or border crossings that need to be passed through. It's recommended to allow plenty of time for travel when planning a visit to the Old City.
What are some other important sites to visit in Palestine?
Other important sites to visit in Palestine include the Masjid Umar Al Khattab, Bab Rahmah Graveyard, Khanqa Salahiyyah, The 4 Quarters of the Old City, Masjid Ibrahim, Mount of Olives and the Dead Sea. To see a comprehensive list of sites we visit on tour please click here.
What is the weather like in Palestine?
The weather in Palestine is generally hot and dry in the summer, with temperatures ranging from 25-35°C, and cooler in the winter, with temperatures ranging from 5-15°C.
What is the currency in Palestine?
The official currency in Palestine is the Israeli shekel, although the Jordanian dinar and the US dollar are also accepted in some places.
Can I travel to Palestine through Jordan?
Yes, travellers can enter Palestine through the Allenby Bridge crossing from Jordan. It is recommended to check the latest travel advisories and entry requirements before making the journey.
What are some local customs and traditions to be aware of in Palestine?
It is important to respect local customs and traditions in Palestine, including dress codes, religious practices, and cultural practices such as the Arabic greeting of "As-salamu alaykum".
Does the Hotel have a laundry service?
The Hashimi Hotel provides a laundry service and an average sized laundry bag approximately costs around 50 Shekels.
How far is the Hotel from the Masjid?
The Hashimi Hotel is the best hotel in location to the Masjid, It takes an average person 5-7 mins to walk into the compound of Masjid Al Aqsa. It is the only hotel within the Old City of Jerusalem. All of the other hotels are outside the Old City, which means the Walk to and from the Masjid takes significantly longer.
What is the exchange rate and what is the local currency?
The exchange rate varies from time to time of course. The current approximate exchange rate is:
4 Shekels to the £.
3.42 Shekels to the $.
2.56 Shekels to the Canadian $.
Can females travel alone in groups?
All of our tours and packages are family friendly, we allow single females to join us on our tours so long as they understand they will be room sharing with other females.
Do I require a Visa?
No. Those travelling with British, EU, US and Canadian passports are given the Visa upon arrival at the Airport. The Visa is only provided through immigration staff upon arrival at the Airport. The security checks and clearance for your Visa can take a little while. So bring plenty of patience with you.
Unfortunately many agencies/operators falsely advertise that they will obtain the Visa as part of the package. This is NOT true.
Can i bring back medjoul dates, palestinian olive oil in my luggage from Palestine?
Yes, it is generally allowed to bring back Medjoul dates and Palestinian olive oil in your luggage from Palestine. In fact we have also brought back baby Olive Trees and a few of our previous customers literally have them growing in their back gardens now. Speak to your tour leaders about these possibilities.
However, it's important to check the customs regulations of your home country and any countries you may be passing through during your journey, as there may be restrictions on certain items or quantities. It's always a good idea to declare any food items or souvenirs you are bringing back, and to ensure they are properly packaged to prevent any damage or spills during travel.
Liquids like Olive Oil can only be carried back in your checked luggage, sometimes security will randomly check your luggage either in front of you or you will receive a lovely little note stating they have checked your bag, from all our travels nothing has ever gone missing from the bags.
Can we join from other parts of the world?
We cater for many clients of different nationalities, to see if you can join us on our Tours, please take a look at our Masjid Al Aqsa page and you will be able to see the countries we can cater for. Click here
What if I cancel after booking?
Kindly adhere to our terms and conditions for our cancellation policy. This can be found by clicking here.
If you have any further questions or queries with regards to travel to Masjid Al Aqsa, ask our team! We are a passionate bunch when it comes to Masjid Al Aqsa and love to assist, especially those who wish to travel with us!
OUR HAPPY TRAVELLERS
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